Effective date: March 28, 2025
Actsphere Insurance Group (“us”, “we”, or “our”) operates the www.actsphereins.com website (the “Service”).
This Privacy Policy explains how we collect, use, and disclose personal data when you use our Service, as well as the choices you have regarding your data. By using the Service, you consent to the collection and use of your information in accordance with this policy. If you do not agree, please discontinue use of the Service.
Data Collection
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First and last name
- Phone number
- Email address
- Address (State, Province, ZIP/Postal code, City)
- Cookies and usage data
- Insurance history and coverage details
- Financial and billing information
- Other written information you provide related to inquiries
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- Internet Protocol (IP) address
- Browser type and version
- Pages visited, time, and date of visit
- Time spent on pages
- Unique device identifiers and diagnostic data
Tracking & Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Types of Cookies:
- Session Cookies – Required for operating our Service.
- Preference Cookies – Store user preferences and settings.
- Security Cookies – Used for security purposes.
You may set your browser to refuse cookies, but this may affect Service functionality.
Facebook Pixel Notice
With your permission, our website uses the Facebook Pixel Service of Facebook, Inc. 1601 S. California Ave. Palo Alto, CA 94304, USA (“Facebook”). This tool allow us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. Using this data also allow us to improve our advertising for a better experience to the users and also retarget you with further advertising on Facebook and the use of Custom Audiences. You can find more information about and revoke your permission from here: https://www.facebook.com/ads/website_custom_audiences/
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Disclosure
Legal Requirements
Actsphere Insurance Group may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Investigate wrongdoing related to the Service
- Ensure user and public safety
- Protect against legal liability
Data Retention
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights Over Data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Actsphere Insurance Group will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Use of Data
Actsphere Insurance Group uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent, and address technical issues
- Respond to inquiries and provide quotes
- Process and service insurance policies
- Communicate with you about your account
- Maintain internal records and comply with legal obligations
- We ensure our data usage practices comply with industry standards and legal requirements.
Data Sharing
We do not share your personal data with third parties for marketing purposes. Data sharing is strictly limited to fulfilling our business services and obligations.
- We may share information with partners or vendors only when necessary for business operations (e.g., underwriting, policy servicing).
- We will never sell, rent, or lease your personal data to third parties.
- We do not share your personal data, including mobile information, with third parties for marketing purposes. Data sharing is strictly limited to fulfilling our business services and obligations.
Opt-Out Rights
We respect your right to control how we communicate with you. You may opt out of receiving promotional messages from us at any time. To opt out of future communications, you may:
- Click the “unsubscribe” link in any email
- Text “STOP” or “UNSUBSCRIBE” to any SMS message
- Contact us directly at cs@actsphereins.com
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. - Google reCAPTCHA
reCAPTCHA may have been implemented on this site and that your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: https://actsphereins.com/home/contact-actsphere-insurance.
